Sometimes the incident is not marked as resolved in time, which makes the downtime incorrect.
Hi Wenhao Huang,
Thanks for writing! At this time we don’t support the editing of incident resolution timestamps. However, I certainly understand the benefit based on the scenario you describe. This is a subject we’re aware of, and while we don’t have a solution in development at this time, we are constantly improving our product. I’m confident that we will invest in this area in the future.