Is there a way to update the "INCIDENT TIMES" after resolved?

#1

Sometimes the incident is not marked as resolved in time, which makes the downtime incorrect.

#2

Hi Wenhao Huang,

Thanks for writing! At this time we don’t support the editing of incident resolution timestamps. However, I certainly understand the benefit based on the scenario you describe. This is a subject we’re aware of, and while we don’t have a solution in development at this time, we are constantly improving our product. I’m confident that we will invest in this area in the future.

Thank you,
Victor

#3

You can edit the “resolve time” (click the pencil symbol next to the duration)

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